Google LeadershipEight Good Behaviors

1. Be a good coach

  • Provide specific, constructive feedback, balancing the negative and the positive
  • Have regular one-on-ones, presenting solutions to problems tailored to your employees’ specific strengths

2. Empower your team and don’t micromanage

  • Balance giving freedom to your employees, while still being available for advice.
  • Make “stretch” assignments to help them tackle big problems

3. Express interest in team members’ success and personal well-being

  • Get to know your employees as people, with lives outside of work
  • Make new members of your team feel welcome and ease their transition

4. Don’t be a sissy: be productive and results-oriented

  • Focus on what employees want the team to achieve and how they can help achieve it
  • Help the team prioritize work and use seniority to remove roadblocks

5. Be a good communicator and listen to your team

  • Communication is two-way; you both listen and share information
  • Hold all-hands meetings and be straightforward about the messages and goals of the team. Help the team connect the dots.
  • Encourage open dialogue and listen to the issues and concerns of your employees

6. Help your employees with career development

7. Have a clear vision and strategy for the team

  • Even in the midst of turmoil, keep the team focused on goals and strategy
  • Involve the team in setting and evolving the team’s vision and making progress toward it

8. Have key technical skills so you can help advise the team

  • Roll up your sleeves and conduct work side by side with the team, when needed
  • Understand the specific challenges of the work

Three Pitfalls of Managers

1. Have trouble making a transition to the team

  • Sometimes, fantastic individual contributors are promoted to managers without the necessary skills to lead people.

2. Lack a consistent approach to performance management and career development

  • Not proactive, waits for the employee to come to them.

3. Spend too little time managing and communicating

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